Refund Policy

At Eco Sweet Home we have a no hassle free return policy as follows:

You are not satisfied with a product purchased on Ecosweethome.de and want to exercise your right of withdrawal? You must return your item within 30 days of purchase. There are two ways to do this:

By mail - Consignments that you have received by parcel service

Enter your order number and your e-mail address to create a free returns slip. Contact info@ecosweethome.de for further details.

By freight forwarding - large equipment, which you received by shipping partner

If your return shipment can not be returned by package due to size and weight, our customer service will gladly arrange a pick-up for you.

The deadlines you have to observe in case of a return or an exchange and further information on the condition of the goods, please refer to our terms and conditions under cancellation policy.